Self-exclusion and breaks: choosing the right level of distance

Not every break from gambling needs to be permanent, and not every problem is solved by a deposit limit. This page explains the options from lightest to strongest — limits, cooling-off, operator self-exclusion and national registers — and how to set them up. The same principles apply at Cardwin and other operators; we have not verified which specific tools Cardwin provides.

The ladder of tools

ToolTypical lengthScope
Deposit and loss limitsongoingone operator
Time-out / cooling-offa day to a few weeksone operator
Operator self-exclusionmonths or longerone operator
National self-exclusion registeras set by national rulesall licensed operators in that country
Blocking softwareas long as installedyour devices

How to self-exclude at an operator

  1. Log in and open account settings or the responsible gambling section.
  2. Choose self-exclusion and the period.
  3. Withdraw any remaining balance if the process allows.
  4. Confirm. Unsubscribe from marketing so promotions stop too.

If the option is hard to find, ask the operator's support in writing to self-exclude you, and keep the confirmation.

Operator-level versus national registers

Excluding yourself at one casino does not stop you from opening an account at another. Some countries run national self-exclusion registers that every licensed operator must check — at sign-up or at each login. Unlicensed sites do not check them, which is one more reason to play only with operators licensed where you live.

Slovak residents

Slovakia runs a central register of excluded persons that covers casinos, gaming halls, betting and licensed online casinos. The application procedure, the address and the rules on removal are explained in Slovak on our page samovylúčenie a RVO.

Extra layers that help

After the exclusion ends

Self-exclusion is time to reset, not a countdown. If you plan to return, do it with limits set from day one and a clear budget. If you notice the old patterns returning, use the tools again early.

Frequently asked questions

How do I self-exclude from an online casino?
Look for self-exclusion in the account settings or responsible gambling section, choose the period, and confirm. If you cannot find it, ask the operator's support. For broader protection, check whether your country has a national self-exclusion register.
Can I cancel self-exclusion early?
Usually not. Self-exclusion is designed to be hard to reverse. Some operators require a waiting period or a request after the term ends before an account is reopened.
What is the difference between cooling-off and self-exclusion?
Cooling-off is a short break, typically from a day to a few weeks. Self-exclusion is longer and stricter, often months or more, and may include closing the account.
Does self-exclusion at one casino block me everywhere?
No. Operator-level exclusion applies to that operator only. National registers, where they exist, cover all licensed operators in that country. Blocking software can add another layer.

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